Best IT Support and Consultation Services in Washington DC

Orion Network Solutions for the Best IT Support and Consultation Services in Washington DC

Whenever you are looking for a reliable and trustworthy IT support provider within Washington DC, Orion Network Solutions should always be your pick. We believe that every minute counts, and each second wasted cumulatively adversely affects your bottom line. For this reason, our offices are strategically located at the heart of Washington DC to ensure that whenever you need us, we will rush to assist wherever you may be in the area.

For over seven years, we have dedicated ourselves to providing clients with the best IT solutions. IT is the core of our business, so you can be guaranteed that our Microsoft Certified professionals will handle any IT issues with outstanding expertise.

What IT Support Services Do We Offer?

Backup and Business Continuity Solutions

By 2006, only 28% of enterprises had implemented disaster recovery solutions, yet those that suffered catastrophes lost between $100,000 and $500,000 per day. Backup and disaster recovery are essential elements in business continuity. They ensure that your business will be running smoothly in no time, even when disaster strikes.

At Orion Network Solutions, we offer backup and business continuity solutions through onsite and Microsoft cloud solutions. Since protection is much better than recovery, our firewall and managed security network solutions play a critical role in preventing your organization’s data loss.

Virtual CTO

When you want access to highly-specialized technology but have a limited budget to afford a long-term contract with a full-time Chief Technology Officer (CTO), Orion Network Solutions offers you the ideal solution through our Virtual CTO services.

Some of the virtual CTO services we provide include:

  • Disaster recovery
  • Security
  • IT operations
  • Vendor management
  • IT architecture
  • Setting up a new office

Suppose you are relocating to Washington DC or have expanded your business to open an office in the area. In that case, it can be hectic ensuring that the IT infrastructure setup is well configured to integrate with your system. Luckily with Orion Network Solutions, it does not have to be a hassle. We provide you with all you need to get you started and keep you going.

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You can outsource all your IT needs to a 24/7 readily available support team trained

We will visit you, get the whole picture of your business needs, and ensure that you beat your competitors by having a setup plan leveraged to keep you ahead in the industry. At Orion, we also help you source licensed software from vendors you can trust. We also make sure that you have complied with all the configuration requirements – for instance, HIPAA for healthcare organizations.

IT Product Sales

Whatever hardware and software you need for your IT department, Orion Network Solutions will deliver. We have a long-standing relationship with reputable companies such as Microsoft, Hewlett Packard, Dell, and ESET that ensures we provide our clients with original products.

Since we get our products directly from the manufacturers, we offer you discounted prices and a year service guarantee when you choose to have us install the software or hardware for you.

IT Consulting

When you realize that your IT department could use an upgrade to keep up with your business needs, Orion Network Solutions is here to assist. We provide you with a holistic and affordable IT systems optimization to transform your organization digitally, enabling you to meet your objectives.

Some of the IT consulting services we provide include migrating from old operating systems to more advanced ones like Windows XP, among others. With our comprehensive consulting services, your business will have a competitive advantage over your competitors.

Dedicated IT Support

You can outsource all your IT needs to a 24/7 support team trained to handle IT issues with expertise. Our clients have come to trust us with all their IT-related problems. To demonstrate, we’re proud of our 96% retention rate.

Why Should You Choose Orion Network Solutions?

Orion Network Solutions sets itself apart from the rest by having:

Real-Time Monitoring System

One survey reported that employees spend at least 22 minutes each day dealing with any IT-related issue. This time wastage translates to over 90 hours annually for someone working five days weekly. With our real-time monitoring system, that should never worry you. We can see any glitches that you experience, enabling us to sort them out immediately. Moreover, you don’t even have to wait until your system is down for us to respond. We can see any changes, such as a slow network, and keep your systems running as efficiently as possible.

Regular Proactive Maintenance

We do not wait for issues to occur for us to respond. Instead, we choose to stay on top of your IT infrastructure by a proactive maintenance routine. That way, we can eliminate threats even before they occur and save you the cost of repairs or buying new hardware and software.

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We provide you with a holistic and affordable IT systems optimization to transform your organization digitally.

Aggressive Service Level Agreements

We hold ourselves accountable through service level agreements (SLAs) that ensure clients can be compensated if they feel we have not delivered to their expectations. Of course, we always meet clients’ needs since customer satisfaction is our priority. Prioritizing clients has enabled us to continue establishing excellent working relationships throughout the years.

Customer-focused IT Network Infrastructure

We understand that all businesses are different and have varied needs; hence our decisions are always with the customer in mind to exceed their expectations. At Orion Network Solutions, we install a customer-driven IT network infrastructure to accelerate digital transformation.

Where Do We Deliver Our IT Support Services?

Finding IT support does not have to be challenging. We have brought our services closer to those within Washington DC through our strategically located offices. You do not need to have your staff moonlighting as IT technicians when you can outsource all your IT-related issues to our Microsoft Certified team, ever ready to help. You can visit us at our headquarters next to the Metro Center, at 1155 F Street NW Suite 1050 Washington DC, 20004. Also, feel free to contact us for an immediate quote on any IT-related service.