Tech Support In Rockville, MD By Orion Networks

Rockville businesses require comprehensive IT management to drive growth. However, in-house IT staff can be pricey and inefficient. Outsourcing your IT needs can help take the burden of managing your business technology services off your shoulders while reducing your IT costs, increasing operational efficiency, and giving you access to top IT expertise.

At Orion Networks, we provide Tech Support in Rockville, MD that will ensure your technology operations keep pace with your business objectives. Our suite of outsourced Tech Support is designed to provide daily support, maintenance, and monitoring of your technology, freeing up your team to focus on the strategic aspects of your business. We’ll work to understand your business needs and ensure that your IT infrastructure is optimally configured and managed to deliver the value you expect from your IT environment.

With an extensive range of managed solutions to draw from, you’ll gain the peace of mind that comes with knowing your business has everything it needs for an efficient and effective IT operation. Our Tech Support in Rockville, MD, include:

Data Cabling

In today’s high-tech workplace, businesses use more and more data on even an hourly basis. That puts a lot of stress on cabling infrastructure. If you don’t upgrade that infrastructure, you could be facing downtime and poor connectivity. Orion Networks’ data cabling experts specialize in designing, building, and managing flexible data cabling networks that work for you.

We can assess your infrastructure and provide the right cabling products and installation services to maximize the performance of your network and ensure your project is completed on time, within budget, and with as little disruption to your business as possible. Every installation is completed with full test documentation, and all work completed is compliant with the latest standards and regulations. Our data cabling services include the design, configuration, testing, installation, and implementation of all current data cable topologies.

Infrastructure Management

Your IT infrastructure is the framework holding your business together; computers, connectivity, servers, routers, software, networks, and security platforms. Take the complexity out of managing your IT architecture with Orion Networks’ infrastructure management services, saving you time and money so you can focus on your core business.

Our comprehensive infrastructure services enable Rockville companies to optimize, secure, manage and support their mission-critical infrastructure. Our networking experts work with you to align your IT with enterprise strategy to deliver solutions that optimize business processes and improve the availability, reliability, and performance of your data center, network, and security infrastructure.

Network Security

Today’s network architecture is complex and is faced with sophisticated threats and attackers that are always trying to find and exploit vulnerabilities. As such, every organization, regardless of size, industry, or infrastructure, requires a degree of network security solutions in place to protect it from the ever-growing landscape of cyber threats.

At Orion Networks, we provide network security services designed to protect your network infrastructure against advanced threats and malware. Our network security solutions help you gain greater visibility and insight into your network to investigate and remediate threats and enforce real-time controls and compliance.

Our network security services include:

  • Antivirus and antimalware protection: Keep your system free of malware with advanced antivirus software, frequently updated to stay ahead of the threat.
  • Email filtering solutions: Protect your workforce from phishing attacks by removing suspicious emails from their boxes.
  • Firewall protection: Firewalls are a barrier between the untrusted external networks and your trusted internal network. Our comprehensive firewall protection solutions provide the high levels of security your modern business demands, effectively protecting your systems and data from malicious hackers, malware, and viruses.
  • Network access controls: We will ensure comprehensive access control policies are in place for both users and devices to ensure that potential attackers cannot infiltrate your network.
  • Backups and disaster recovery: Ensures that your business-critical data is secure and can be easily recovered in case of a data loss incident.


The trend towards increasingly distributed organizations has only been possible due to the availability of business-critical, cloud-based applications and tools. But many cloud-based applications and services place a great deal of demand on legacy WAN infrastructures, especially as expectations for a high-quality user experience continue to increase. This is where the SD-WAN (software-defined WAN) architecture comes in.

Rather than spending time and resources tediously configuring and managing networks, effective SD-WAN solutions allow enterprises to deploy applications like IoT, VoIP, unified communications, and edge computing services. It creates an active-active hybrid network with MPLS, broadband, DIA, LTE for increased bandwidth capacity and more efficient and higher per-site resiliency/availability.

With our secure and reliable SD-WAN services, you can manage and securely connect all remote offices and branches, enable secure, seamless, and faster connectivity to the cloud, enable reliable user experience on any transport with rich routing and advanced WAN remediation for self-healing networks, and automate the design, deployment, and operation of large-scale environments.

Cloud Architecture

Cloud architecture is how all the components and capabilities necessary to build a cloud are connected to deliver an online platform on which applications can run. At Orion Networks, we help Rockville businesses to adapt their cloud portfolio to the new-age architecture in the cloud so they can be future-ready. We will assess your current cloud infrastructure, the applications you use, costs, and resources and recommend the right application architectures and platform that suit your business requirements. We will help you adopt a cloud-first strategy and deployment models and then chart out-migration road-maps with minimal disruption time.

Benefits of Outsourced Tech Support For Rockville, MD Organizations

There are several benefits of outsourcing Tech Support, including:

  • Predictable budget: Many businesses rely on a “break-fix” model of IT servicing. This means that when your network is in trouble (and without proactive support, it is a matter of when not if), you call someone to fix the issue and end up paying outrageous emergency fees to a company that bills by the hour. Outsourcing your IT needs is a way to keep your monthly IT budget predictable while having strategies in place that will proactively stop issues before they affect your network.
  • Minimized downtime: System downtime has serious and tangible business consequences ranging from significant financial losses and lost productivity to reputation damage and data loss. One of the perks of outsourcing your IT needs is constant monitoring and system management, effectively minimizing downtime and keeping your business profitable.
  • Extended relationship with an expert service provider: Partnering with Orion Networks not only gives you access to a high level of expertise but also means having dedicated IT teams that know your employees, your infrastructure, and your network.
  • Flexibility and scalability: In-house IT infrastructure management ties up your capital investments in physical space, network hardware, and human experts. This will become problematic when an update is needed in the future. Outsourced Tech Support allow you to scale your IT infrastructure to meet your organization’s current and future needs, no matter what they are.

Ready to Outsource Your Tech Support? Orion Networks Can Help!

At Orion Networks, we’re committed to helping Rockville businesses leverage their technology investments to improve business performance. Contact us today to schedule a consultation and review of your IT service requirements and needs.

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