Managed IT Support & Consulting Services Washington DC

Looking for a reliable Small Business IT support and IT Service provider in Washington DC area?

At Orion, we pride ourselves with ensuring how quickly we respond to our client’s needs. With our offices located in heart of Washington DC, right next to Metro Center (Washington DC, at 1155 F Street NW Suite 1050, Washington DC 20004), we can quickly respond to any onsite IT service and IT support needs for small businesses located in Washington DC within 10-15 minutes.

With our years of experience, we take any guesswork out of IT. All our staff is Microsoft Certified Professionals whether be it our remote help desk associate or field support.

Here is a brief highlight of our Managed IT services for Washington DC area based small business that sets us apart from other IT service providers –

  • Real-time monitoring of your systems so we know if they are getting slower or are down before you know it
  • Installation and Maintenance of Microsoft Servers
  • Computer Repair including virus clean-ups and hard drive recovery
  • Aggressive Service Level Agreements so you get your issues resolved right away
  • Securing your IT Network infrastructure through customer strategies focused around your business processes
  • Regular proactive preventive maintenance and computer repair

Our staff is laser focused and strives towards customer satisfaction whether be it ongoing managed IT Support or one time computer repair. That is evident by the fact that we have 96% customer retention rate for our Small Business Managed IT Support and Services client.

Delivering services in Virginia, Maryland, Orion also endeavors 100% customer satisfaction regarding the IT support services specifically for clients in Washington DC.

Orion always strives to help businesses whether they are in process of setting up a new office or just looking for Ongoing IT services in Washington DC. We provide managed IT services which helps in resolving the specific IT needs of your small business within Washington DC, optimizing your precious time and energy.

Also Orion provides the Dedicated IT support and IT product sales with an added benefit of Orion’s “Virtual CTO” which adds a more strategic partnership built around these services. This combination helps medium and small businesses to better plan around their growth goals and in process leverage their IT infrastructure not just as an enabler but as a competitive advantage over their peers.

Popular Regions of Washington DC we serve:

  • Arlington
  • Seattle
  • Spokane
  • Tacoma
  • Vancouver
  • Bellevue
  • Kent
  • Everett
  • Renton

Major services offered by Orion Network Solutions include the following:

Dedicated IT Support

A Dedicated IT Support is crucial to maintaining efficiency and productivity of your business. Our team at Orion is well versed with managing broad spectrum of networks for various businesses. We have developed best practices across each industry, and leverage it to reduce downtime thereby improving your business bottom line.

IT Consulting

Orion can be your trustworthy IT partner for your IT outsourcing and IT consulting needs. Our decade long expertise with implementing modernizations across various networks will save you lots of hassle as you go through such processes.

Setting up a new office

Orion Network Solutions provides IT services for setting up a new office or move an existing one to Washington DC, Virginia or Maryland area. The services includes comprehensive assessment of your business needs, a detailed review of how others have set up their IT infrastructure and solutions within your industry.

Virtual CTO

Orion’s Virtual CTO will cover all your technology needs, working as an IT partner, not as an outsourced provider. The Virtual CTO will not suggest the implementation of just any new technology because everyone has it. But rather, will assess how the technology can create advantage specifically for your business.

The offerings by Orion Network Solutions Virtual CTO includes:

  • IT architecture
  • Setting Up Road Map
  • IT Operations
  • Security
  • Disaster Recovery
  • Vendor Management 

IT Product Sales

Our partnership across a broad spectrum of companies including Microsoft, Dell, ESET, Hewlett Packard enables us to provide our customers with a comprehensive set of hardware and software options at a deep discounted price.

Contact us today to see how you can change your IT infrastructure from being a drag to instead making it a competitive advantage.